Holiday Delivery

To help assure on-time delivery during the busy holiday season, place your order at least 3 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Same Day Delivery

If you order in the recipient's time zone before 12:00 p.m., we can typically deliver the flowers the same day Monday through Friday.

Specific Times

We are unable to guarantee delivery at a specific time.

Delivery Times

Normal delivery times are 9am-5pm daily. During major holidays such as Valentine's Day and Mother's Day we offer extended hours and delivery times, call to verify.

Funeral Homes

If you have selected a delivery date that is before the actual viewing we will deliver to the viewing per the funeral home instructions. We do have delivery to the funeral homes on Sundays.

High Schools

Schools in our area do not accept deliveries for students. Please send teacher's gifts to the school and any student orders to their residence. Orders to schools should be placed early because they usually must be received before 2 p.m.

PO Boxes

We are unable to deliver flowers to a P.O. Box.

If no one is home

Depending on the delivery location and weather, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

Incorrect Addresses

We are not responsible for deliveries made to incorrect addresses submitted to us by the customer.

Canceling or Changing an Order

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in progress at the florist, en route or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.

Recipient may be contacted

In some cases, the florist may contact the recipient to ensure that they will be home to accept the delivery.

Request to leave item at door

The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.

Recipient refusal of delivery

If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.

Card Messages

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.